Name of Business:

Address:

City:

State:

Zip:

Phone:

Owner:

Email Address:

How long have you been in business?:

How would you like to see your business change over the next 6 months?:

What are 3 major things you face within your company?:

How do these things affect your business?:

How many employees do you have?:

How do you and your employees handle unsatisfied customers?:

What do you feel your overall image is in Jacksonville? (Low price, high quality, good customer services, etc.):

Do you feel there are any misconceptions about your company or your type of business? If so, what?:

How much is a customer worth to you over the course of one year?:

Who are your top 3 competitors?:

Why do people patronize your competitors?:

What do you offer that your competitors don't or can't offer?:

What is the most effective advertising medium you have used?:

What advertising has been the least effective for your business?:

What kind of advertising do you currently utilize?:

If you could change anything about your business, what would you change?: